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recent years, thanks mostly to the Internet, rescue has grown into a large
army of loosely connected volunteers across the country, volunteers of
widely different backgrounds and philosophy. The sheer number of volunteers
and the speed with which they communicate today makes rescue more effective
than ever and a powerful force in reducing shelter deaths but this diversity
has also created some problems.
In the past, rescue was conducted primarily by responsible hobby breeders.
With a working knowledge of dogs gained by hands-on experience from
whelping to grave, they know what behavior is normal for their breeds,
what sort of people are best suited to own them, and how to match those
people with individual dogs to make lifetime relationships that work.
They apply the knowledge and objectivity gained through their breeding
experience to rescue.
Many of today's newer rescuers don't have this background, though. They're
pet owners who may have had dogs for years but haven't been involved
in the dog world on a deeper level. They have big hearts, good intentions
and a lot of energy but they often have quite a different perspective
on how rescue should be done. They're easily led by their emotions and
are especially susceptible to the daily barrage of appeals from the
Internet of "sweet dog to die tomorrow!" "last day for
this dog!" "please help now or this dog will die!"
Emotion plays a large part in rescue work (none of us would be involved
if these dogs didn't tug on our heart strings) but emotion as the driving
force in a placement program can have significant drawbacks. The bombardment
of appeals never lets up and keeps many rescuers in a constant state
of emergency, rushing to retrieve dogs and rushing to place them, in
a frantic effort to keep pace. This emotional panic can lead to premature
burn out and to unfortunate compromises in the selection of dogs, the
quality of foster care, and the choice of permanent homes.
Experienced rescuers rank a dog's overall adoption potential as the
most important factor when selecting which dogs they can save out of
thousands in need. New rescuers are influenced more by the plight of
the dog, putting priority on the immediate need to save its life rather
than its suitability for future placement. Those in the worst shape
or most danger of death are chosen first. By using that criteria, many
rescuers become overloaded with dogs that are quite difficult medically
and behaviorally.
A few rescue organizations specialize in the hard-to-adopt and can do
a good job with them, but average volunteers often discover they've
taken on more than they can handle. This difficulty and the urgency
to save more dogs on death row can lead them to make hasty, poorly considered
placements as they become desperate for homes.
Home Screening
The physical aspects of home screening have improved a great deal thanks
to the Internet as more rescuers work together to do home visits for
each other, but frankly, the mental aspects have not. For example, an
adopter may have the means and facilities to care for a dog, but are
they really suited to own this breed and this particular dog? If there
are medical or behavioral problems, will they be able to handle them?
In the hurry to get dogs placed quickly in order to save others, those
questions aren't always answered until after the placement is made.
As one volunteer told me, "we get the dog in a home first and work
the bugs out later." This philosophy will produce some successful
adoptions through the luck of the draw but it runs a much higher risk
of failure than placements that are well-planned and requires a substantially
greater investment of the rescuer's time in post-adoption counseling.
For a placement to be successful, a deep bond between dog and adopter
needs to develop quickly. This bond must be strong enough to carry the
person through after the thrill wears off and encourage them to overcome
problems as they arise. The creation of the bond is a complicated thing
and it begins with the meeting of expectations. The adopter has a vision
of what his new companion will be like and he expects the dog to fit
into it. If the dog doesn't meet these expectations, the resulting disappointment
will prevent formation of the bond. If the dog hasn't been carefully
matched to the family during the pre-adoption process, the chances increase
that dog won't meet their expectations and the bond will not develop
properly. Without it, the dog is more likely to be returned especially
when unanticipated problems appear.
Placement Mistakes
The most common placement mistakes I see are (1) not keeping dogs in
foster care long enough to properly evaluate them and treat their medical
problems before adoption; and (2) placing dogs with owners not suited
for them or not equipped to deal with their medical or behavioral concerns.
To accurately match dogs with adopters, you need to do two things: you
must get to know the dog well and you must find out what the adopter
wants in a dog.
Getting to know the dog involves keeping it in foster care long enough
to get to know it! I'm amazed how many dogs are placed in adoptive homes
within a day or two of being retrieved from the shelters, barely long
enough to get them spayed or neutered, much less find out what they're
like. Almost every dog is on its best behavior during its first two
weeks in a new situation. It doesn't know what to expect or what the
rules are so it does its best to stay out of trouble while it figures
everything out. Many negative behaviors don't appear until this honeymoon
period is over and the dog is more settled. Placing the dog before you
really know what you have can set up the adopter for some unpleasant
surprises.
Without getting to know the dog, it's impossible to match it correctly
with a new owner. You need to find out as much as you can about the
dog's personality, activity level, ability to learn and how it will
behave in the common situations it will encounter as a family pet. These
aspects can't be fully discovered in a couple days' time or within a
rudimentary "temperament test" given at the shelter. You must
live with the dog for a few weeks to know what you're trying to place.
Once you know the dog, you can create a profile of the type of owner
you think is best suited for it.
Interviews
Finding out what a prospective adopter wants in a dog isn't as hard
as it might sound. It involves asking some well-aimed questions and
listening carefully to the answers. During interviews, rescuers often
talk more than they listen but listening is what brings out what you
need to know.
When I'm interviewing an adopter, I want to know what their previous
dog was like because that's usually the dog their current perception
is based on. Was it quiet, noisy, active, mellow, good with children,
etc.? What did they like most about the dog and what would they have
changed if they could? What kinds of activities did they do with the
dog? What do they hope to do with this one? Most of the time, you don't
actually have to ask all these questions directly. Just ask them to
tell you something about their last dogs (or the one they have now)
and encourage them through the conversation. Most people will talk about
their past pets indefinitely if you show you're interested and all of
this information is extremely useful to you. It tells you what priority
their pets have in their lives, how they're cared for, what behavior
they're used to, and what they expect from their new dog.
Most of this information can't be gained through an adoption application.
In my opinion, applications are meant to determine basic physical facts:
who the person is, where they live, who else is in the household, get
references, etc., facts that will help you do some preliminary screening.
The application can tell you who might have the physical means to care
for a dog but it will be your personal conversations with the prospective
adopter that tell you whether that person will fit well, physically
and emotionally, with the dog you have available.
Be honest about the dog and honest with the adopter. Many people can
live happily with an imperfect dog but they need to know what the imperfections
are so they can make an informed decision. Some beleaguered rescuers
leave out important information for fear it will discourage the adoption.
It's far better to be upfront and possibly lose the adopter now than
to have them find out later that you didn't tell him everything they
needed to know. Not only are they likely to return the dog, they'll
feel that you deliberately misled them. Worse, they may be leery to
try again with another rescue, turning instead to a purchased puppy
that they believe they can mold into what they're looking for.
Don't force square pegs into round holes. No match is going to be a
perfect fit but it should be close. If the dog will not work for this
family, be willing to wait for another. If the dog has a problem that
makes it a bad fit for most families, work to fix the problem before
putting the dog up for adoption.
Experienced volunteers know that rescue is about more than saving lives.
That's just the easiest part. The most important aspect of rescue is
putting that dog into the right home where it will be loved and cared
for for the rest of its life. That's the hardest part and the most satisfying.
There are no shortcuts to making a good match but the results are well
worth the effort.
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